Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Call O Buzz Services ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at callobuzz.com (the "Website") and all services, products, and deliverables provided by Call O Buzz Services (collectively, the "Services").

By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Services. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Call O Buzz Services is a proprietorship firm owned and operated by SV, providing IT software development and consulting services to clients in the United States, United Arab Emirates, India, and other regions globally.

2. Description of Services

Call O Buzz Services provides the following professional services:

• Custom Software Development: Design, development, and deployment of tailored software solutions for web, mobile, and desktop platforms.
• AI Development and Integration: Implementation of artificial intelligence solutions, machine learning models, large language model (LLM) integration, and intelligent automation systems.
• Agentic Workflows and Automation: Development of autonomous AI agents, workflow automation, and business process optimization solutions.
• SaaS Product Development: End-to-end development of Software-as-a-Service products, including architecture design, development, deployment, and maintenance.
• Technical Consulting: Strategic technology consulting, architecture reviews, code audits, and technical advisory services.

Specific scope, deliverables, timelines, and pricing for each engagement will be outlined in separate project proposals, statements of work (SOW), or service agreements executed between the parties.

3. Client Responsibilities

When engaging our Services, you agree to:

• Provide accurate, complete, and timely information required for project execution
• Designate authorized representatives to communicate and make decisions on your behalf
• Provide timely feedback and approvals as required during project milestones
• Ensure you have all necessary rights, licenses, and permissions for any materials you provide to us
• Maintain the confidentiality of any credentials, access keys, or sensitive information shared with you
• Use our Services and deliverables only for lawful purposes
• Not attempt to reverse engineer, decompile, or derive source code from our proprietary tools or methodologies
• Comply with all applicable laws, regulations, and industry standards relevant to your use of our Services
• Not use our Services to develop competing products or services without prior written consent

4. Intellectual Property Rights

4.1 Client Deliverables

Unless otherwise specified in a separate agreement, upon full payment of all fees due, you will own all intellectual property rights in the custom work product specifically created for you under the project engagement ("Client Deliverables"). This transfer of ownership excludes any Pre-Existing Materials and Third-Party Components (as defined below).

4.2 Pre-Existing Materials

We retain all rights in tools, methodologies, frameworks, templates, libraries, and other materials that existed prior to the engagement or were developed independently of client projects ("Pre-Existing Materials"). Where Pre-Existing Materials are incorporated into Client Deliverables, we grant you a non-exclusive, perpetual, royalty-free license to use such materials solely as part of the delivered solution.

4.3 Third-Party Components

Deliverables may incorporate open-source software, third-party libraries, or other components ("Third-Party Components"). Such components remain subject to their respective license terms. We will provide documentation of any material Third-Party Components included in deliverables.

4.4 Website and Brand

All content on our Website, including text, graphics, logos, images, and software, is the property of Call O Buzz Services and is protected by copyright, trademark, and other intellectual property laws. The Call O Buzz name, logo, and brand elements are trademarks of Call O Buzz Services.

4.5 Open Source Projects

Our open-source projects are governed by their respective open-source licenses (e.g., MIT, Apache 2.0, GPL). These Terms do not supersede or modify the terms of any open-source license.

5. Payment Terms

Payment terms for each engagement will be specified in the applicable project proposal or agreement. Standard payment terms include:

• Project-Based Work: Payment schedules tied to defined milestones or deliverables, typically with an upfront deposit.
• Retainer Engagements: Monthly retainer fees paid in advance.
• Hourly Consulting: Invoiced based on actual hours worked, typically payable within 15 days of invoice date.
• Late Payments: Payments not received within the agreed timeframe may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
• Currency: Unless otherwise agreed, invoices will be issued in USD for international clients and INR for clients based in India.

We reserve the right to suspend Services or withhold deliverables if payments are significantly overdue. Intellectual property rights in deliverables will not transfer until full payment is received.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the engagement ("Confidential Information"). This includes, but is not limited to:

• Business plans, strategies, and financial information
• Technical specifications, source code, and architecture designs
• Customer data and personal information
• Pricing and contract terms
• Any information marked as confidential or that a reasonable person would understand to be confidential

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order.

Upon request, we are prepared to execute a separate Non-Disclosure Agreement (NDA) for specific engagements requiring enhanced confidentiality protections.

7. Warranties and Disclaimers

7.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the right and authority to provide the Services and grant the licenses described herein
• Deliverables will substantially conform to agreed specifications for a period of 30 days following delivery

7.2 Disclaimers

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR A SEPARATE AGREEMENT, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Services will meet all of your requirements; (b) the Services will be uninterrupted, timely, secure, or error-free; (c) any errors in Services or deliverables will be corrected; or (d) any third-party services or integrations will function without issues.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Exclusion of Consequential Damages: IN NO EVENT SHALL CALL O BUZZ SERVICES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• Cap on Liability: OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR ANY SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US DURING THE SIX (6) MONTHS PRECEDING THE CLAIM.

These limitations shall apply regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory.

9. Indemnification

You agree to indemnify, defend, and hold harmless Call O Buzz Services, its owner, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms
• Your use or misuse of the Services or deliverables
• Your violation of any third-party rights, including intellectual property rights
• Any content or materials you provide to us that infringe upon the rights of others
• Your violation of any applicable laws or regulations

10. Term and Termination

10.1 Term

These Terms remain in effect until terminated. Individual project engagements have their own terms as specified in the applicable agreement.

10.2 Termination for Convenience

Either party may terminate a project engagement with 30 days' written notice, unless otherwise specified in the project agreement. Upon such termination, you shall pay for all Services rendered through the effective date of termination.

10.3 Termination for Cause

Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms and fails to cure within 15 days of notice; (b) becomes insolvent or files for bankruptcy; or (c) engages in illegal or unethical conduct.

10.4 Effect of Termination

Upon termination: (a) all rights granted to you under these Terms cease; (b) you shall pay all outstanding fees; (c) each party shall return or destroy Confidential Information of the other party; (d) Sections 4, 6, 7, 8, 9, 11, and 12 shall survive termination.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles, unless otherwise specified in a separate agreement for specific jurisdictions.

11.2 Dispute Resolution

The parties agree to attempt to resolve any disputes through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue mediation or arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996, unless an alternative dispute resolution mechanism is specified in the project agreement.

11.3 Venue

For any litigation not subject to arbitration, the courts located in India shall have exclusive jurisdiction, unless otherwise agreed in writing.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any project-specific agreements, proposals, or statements of work, constitute the entire agreement between you and Call O Buzz Services and supersede all prior discussions and agreements.

12.2 Amendments

We reserve the right to modify these Terms at any time. Material changes will be communicated via our Website or direct notice. Continued use of our Services after such modifications constitutes acceptance of the updated Terms.

12.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

12.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.6 Force Majeure

Neither party shall be liable for any failure or delay in performing obligations due to causes beyond their reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labor disputes, or failures of third-party services.

12.7 Independent Contractors

The relationship between you and Call O Buzz Services is that of independent contractors. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship.

13. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact us:

You may also use our contact form to reach us.